Question 1

Do you offer a repair warranty?

Accepted Answer

Definitely! Enjoy peace of mind with our Limited Lifetime Warranty, proof of our confidence in every job.

Question 2

Will you help me work with my insurance company?

Accepted Answer

Definitely. We’re here to help, our team can communicate directly with your insurance provider to assist with your claim.

Question 3

How will I know when my vehicle is ready?

Accepted Answer

We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.

Question 4

How long will the repairs take?

Accepted Answer

Auto body repair time is determined by the complexity of the damages. We strive to make the repair in a timely manner without compromising quality standards for the sake of time.

Question 5

Can I choose where my car is repaired?

Accepted Answer

Yes.  You have the right to select any auto body shop for your repairs. By law, your insurance provider cannot force you to use a specific shop.

Question 6

Do I need to get multiple estimates?

Accepted Answer

No. There is no legal requirement for you to obtain more than one repair estimate.

Question 7

Why is the insurance estimate lower than the body shop quote?

Accepted Answer

Insurance estimates are often lower because they’re quick, surface-level assessments that assume cheaper parts and standardized labor rates. The body shop estimating process requires disassembly and repair planning, taking in to account OEM procedures, scans, and calibrations that reveal the true scope of work. The shop will then provide the insurance company the updated estimate and documentation to 'supplement' for the additional cost of the complete repair plan.

Question 8

How do I get an estimate and/or schedule for repairs?

Accepted Answer

You can request a free estimate online or by visiting our shop. From there we will help guide you to our next available date or when its most convenient for you to drop off and start repairs.

3613 Hwy 62 E, Mountain Home, AR 72653

(870) 492-4620

FAQs